Technical Support / 技术支持

中文 English

如有任何问题或反馈,请通过邮件联系我们:

常见问题 (FAQ)

Q: 应用是如何感知睡眠的?
A: DreamWave 利用手机内置的高精度加速度计。通过捕捉床垫上的微小震动(体动频率)来解析您的睡眠周期(浅睡、深睡、REM),无需录音或视频采集。
Q: 手机应该放在哪里?
A: 请将手机平放在枕边床垫上,屏幕朝上。应用会在检测到稳定时自动调暗屏幕,以节省电量并避免光亮干扰。
Q: 声波是否有副作用?
A: DreamWave 使用的是基于临床研究的“脑波同步”音频。这种低频声音是非药物性的,模拟自然的生物反馈频率,通常对大多数人都是安全的。
Q: 为什么会有定时关闭功能?
A: 定时关闭是为了在帮助您进入深度睡眠后自动停止应用,防止手机过量耗电。您可以在设置中调整此时间。

Frequently Asked Questions (FAQ)

Q: How does the app sense my sleep?
A: DreamWave uses your phone's built-in accelerometer. By detecting micro-movements on the mattress, it analyzes your sleep cycles (Light, Deep, REM) without needing microphones or cameras.
Q: Where should I place my phone?
A: Place it flat on the mattress near your pillow, screen facing up. The app will automatically dim the screen to save battery and reduce light interference.
Q: Are there any side effects from the sound waves?
A: DreamWave uses "Brainwave Entrainment" audio based on clinical studies. These low-frequency sounds are non-pharmaceutical and mimic natural bio-frequencies, making them safe for most users.
Q: Why is there an auto-close timer?
A: The timer ensures the app stops once you've reached deep sleep, preventing unnecessary battery drain. You can customize the duration in settings.